Summary

Innovative instructional designer with expertise in creating engaging, meaningful learning solutions that enhance employee knowledge and performance. Adept at instructional design methodologies, multimedia content development, and eLearning solutions.

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Skills

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Experience

Teacher Retirement System of Texas

Senior e-Learning Specialist / Feb 2025 – Present

• Applied instructional design methodologies (ADDIE, SAM) to design engaging, adaptive learning experiences and solutions aligned with business objectives.
• Created a quality assurance checklist for learning initiatives to ensure optimal user experience.
• Administered the Learning Management System (Cornerstone) for 200+ employees, managing course uploads, assignments, and learner analytics.
• Established a project management procedure using Microsoft Planner and SharePoint sites to track projects, monitor project milestones, and ensure timely delivery of projects.

e-Learning Specialist / Dec 2022 – Feb 2025

• Designed and developed interactive eLearning modules with multimedia elements such as custom graphics, audio, and video using Articulate Storyline and Rise 360.
• Collaborated with SMEs to ensure content accuracy and streamlined learning initiatives.
• Introduced gamification techniques to enhance engagement, such as interactive trivia-based learning.
• Leveraged employee feedback, assessments, and QA processes to refine content delivery and increase engagement by 10%.
• Consistently achieved high learner satisfaction ratings, averaging 91% among all content produced.

Eanes ISD

Team Lead Educator / Aug 2016 – Aug 2022

• Supervised a team of four to ensure high-quality learning experiences and align learning initiatives.
• Designed curriculum and learning materials using Universal Design for Learning (UDL) principles.
• Conducted needs assessments and formative/summative evaluations to refine and differentiate instructional approaches.

CDC Site Director / Dec 2015 – Aug 2016

• Managed day-to-day operations of a childcare center, supervising a team of 14 staff and ensuring delivery of high-quality service and communication across all classrooms.
• Trained staff on customer service, communication standards, and best practices to improve team cohesion and quality of care.
• Successfully managed customer relationships by proactively understanding customer needs and resolving issues promptly.

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Education

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Awards and Acknowledgements

Outstanding Master’s Student Honoree / May 2023

Each year, Texas State University recognizes outstanding students at the master’s and doctoral levels. I was chosen as my program level’s honoree by its senior lecturer and program coordinator for my exceptional work in my courses and assignments.

Educator of the Year Nominee / Mar 2022

I was nominated by my peers as one of the five Educator of the Year nominees. Nominees showcased qualities of leadership, adaptability, professionalism, innovation, and a commitment to learning.

Educational Impact Award / Apr 2021

I received this award from Eanes ISD for my thoughtful and meaningful use of technology tools in the classroom. My use of technology in the classroom, in congruence with set curriculum, increased student knowledge and learning outcomes.